Charged for what I have not used.

Cable and Wireless never fails to amaze me. This time, I have received a bill with charges for rental, voice mail, other features and ADSL service for the period August 1 to August 31, 2006
During this period I have had no phone, no ADSL service but yet still I have received a bill.

Then to add to my simmering fustration I called the "All our agents are still busy, pleace continue to hold" number only to have to wait again.

I spoke to one customer service representative and then I am transferred to another. The other indicates to me she can't help and she can't transfer to the first section and I will have to call again.

I call again and once again I must endure the agony of listening to Enya. I wonder if Cable and Wireless is paying Enya royalties for the music.

Why isn't Flow in my area yet?

Comments

Anonymous said…
hahahahaha...CW always surprises me...thank god I am not a customer of any of their services.

Flow is messing around and not taking full advantage the situation and quite frankly I am now frustrated
12:40 PM
Post a Comment

Popular posts from this blog

Solution to iOS9 "Slide to Upgrade" issue on iPad/iPhone

Image
Please Note Apple's Official Fix now Available Apple has pushed out an iOS update to address issues users have experienced with the Setup Assistant app getting stuck on “Slide to Upgrade.”  Please read  Apple releases iOS 9.0.1 to fix Slide to Upgrade and other bugs The following is left as an example of what persons had to do before to get the iPad/iPhone/iPod working. It is preferable to use the official  Apple Fix above going forward. If it fails, try Method 2 below; it works. Method 1 (Apple's solution) If you don't have a backup I suggest you go to Method 2 but you will need steps 1 & 2 from below. Connect your iOS device to a computer (that you've previously synced) with iTunes. Then make sure iTunes is open.  (n.b. Ensure you have the  latest version of iTunes )  Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds , until you se...
Read more

How to Set the APN on Blackberry 10 Devices with Escreen

There is a challenge at times with the APN being set incorrectly on BB10 Devices. Here is a solution for Q10/Z10/Z30 (should work on others). Please read the guide first, before proceeding. It requires entering the engineering screen (escreen://). The Procedure Preparation On Laptop/PC/Mac open this window, http://dl.dropbox.com/u/9610464/HelpScreen.html  or BerryE-Screen Keygen ON the BB10 Device, open a browser window and set escreen:// as a bookmark in your browser Also make sure your date & time and timezone are correct Turn off Device password! (you will see why later) Generating the Key Remove the battery when you phone is turned on Insert Battery in Phone and let the phone power up Do not press any keys! (This is why you need to turn off the Device password) Do not type anything! Open browser and tap on saved bookmark and open escreen:// (now alt key works) On your Laptop/PC/Mac enter the information from above, shown on the escreen:// , A key will...
Read more

LESSONS ON MARRIAGE

Source Unknown. Let me know so I can credit or link to it. 1. EVERYONE YOU MARRY HAS A WEAKNESS Only God has no weakness. Every rose flower has its own thorn. If you focus too much on your spouse’s weakness, you can’t get the best out of his/her strength. 2. EVERYONE YOU MARRY HAS A DARK HISTORY No one is an angel, therefore, avoid digging one’s past. What matters is the present life of your partner. Old things are passed away. Try to forgive and forget. The past can’t be changed. So focus on the present and the future! 3. EVERY MARRIAGE HAS IT’S OWN CHALLENGES Marriage is not bed of roses. Every shining marriage has gone through its own test of hot and excruciating fire. True love is proved in time of challenge. Fight for your marriage! Make up your mind to stay with your spouse in time of needs. Remember this is the vow you made on your wedding day! 4. EVERY MARRIAGE HAS DIFFERENT LEVELS OF SUCCESS Don’t compare your marriage with anyone! We...
Read more