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Blackberry Link not working? Apple iTunes update responsible

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An Apple iTunes update has affected Blackberry users of Blackberry Link .  At first, many users thought it was a Windows 7 & 10 update. However, the real culprit was an Apple update that became available at about the week of September 14, 2016, about the same time the Windows updates became available.  Blackberry Link for PC and MAC is used to backup and sync contacts, images, calendars, music etc on BlackberryOS 10 phones. Problem The iTunes updated changed the structure of the iTunesPrefs.xml. As a result Blackberry Link crashes on attempting the read the XML file. On attempting to run Blackberry Link, the following error message appeared. Solution Here is the workaround or solution to the Blackberry Link crashing issue. Rename the iTunesPrefs.xml file and relaunch BlackBerry Link Please note:  Completing the below steps may have adverse effects on the iTunes functionality(no effects has been seen). For further information, please contact Apple sup...

Facebook angers Blackberry 10 OS Users

The anger of Blackberry users directed at Facebook was at a level I never quite expected.  Many also directed their anger at Blackberry until they understood who the real culprit in the situation was Facebook. The reviews of the "Facebook"  app on Blackberry World  tell the story. The resulting backlash e ven saw the Blackberry CEO, John Chen,  taking to Twitter , pleading his case for Blackberry and expressing solidarity with his BB10 users with the hashtag  #ILoveBB10apps. Why Facebook? According to Blackberry, Facebook mandated the changes . “Facebook made the decision to discontinue support of their essential APIs for BlackBerry and WhatsApp announced they would end support for BlackBerry 10 and BBOS at the end of 2016", said Lou Gazzalo, Senior Marketing Manager, Developer Relations at BlackBerry, on their  official Blog page . Blackberry Central   probably summed up the situation best with this statement, “the answer comes down t...