Roleli Speaks

I did not around to writing but I absolutely must say thanks to the Cable and Wireless technican K.E. for sorting out my phone service. After weeks without phone service and ADSL connection, it was good to finally have it back. This gentleman was very pleasant and professional, and unlike the foul-mouth technician that first turnup, went around systemaically eliminating the problems and final enabling the telephone service. Interestingly it turns out that he was the same gentleman that sort out the ADSL service at my parent's house. My parents had told him about this CW technician, how nice and professional he was and how he worked dilligently to ensure that when he left the problem was fixed. My brother had even suggested that it was a pity he did not get the gentleman's name and number to have him come and look at our problems. Well as it was to be, he did end up coming to my location and sorting out the phone service. It just goes to prove that while Cable and Wireless mi...

Now there is a toll road but the traffic problems between Portmore and Kingston remain. The Portmore toll users who fork out between $40-$60 a trip must be wondering where is the truth to what there were told. After all they were told no more sitting and ilding in traffic and the money spent on the toll would be quickly gained from savings on their gas bills. Well if the Television Jamaica reports are true, and seeing is believing, and the stories I have heard, nothing could be further from the truth. Nothing is worse that having your hopes for better being dashed and expecations turned to disappointments. Just like water flowing in and out a canal, the more exits or the larger the exits the faster it will flow. That is the problem facing the Portmore toll Road. Marcus Garvery and Hagley Park Road in their present condition simple can not take off the traffic fast enough off the Toll Road to ensure a smooth and quick flow of traffic. These issues were highlighted long ago by the...

Cable and Wireless never fails to amaze me. This time, I have received a bill with charges for rental, voice mail, other features and ADSL service for the period August 1 to August 31, 2006 During this period I have had no phone, no ADSL service but yet still I have received a bill. Then to add to my simmering fustration I called the "All our agents are still busy, pleace continue to hold" number only to have to wait again. I spoke to one customer service representative and then I am transferred to another. The other indicates to me she can't help and she can't transfer to the first section and I will have to call again. I call again and once again I must endure the agony of listening to Enya. I wonder if Cable and Wireless is paying Enya royalties for the music. Why isn't Flow in my area yet?