Flowing away Cable and Wireless
Well Flow , a new entrant in the internet Service Provider(ISP) market in Jamaica, is here and once again Cable and Wireless Jamaica(CWJ) find themselves challenged. Flow Jamaica is getting ready to roll out their Internet service bundled with landline and digital subscribe channels to residential customers for as low as US$10(J$650).The promised bandwidth sounds better that CWJ but seeing in Jamaica is believing. They have a big advantage over most of the other ISPs in Jamaica in that they have their own fibrelink out of the Island. I have heard it is 250 GB/s link.
When Digicel came, with their hype and in reality better service, I stuck with my CWJ cell phone because honestly I was having no real problems so I never rushed and got a Digicel phone.That was despite the fact that nearly everyone I knew was getting on the supposed 'bigger better network'.
I think though I might behave differently when it comes to internet Service. I started with Colis, in those BBS days, then to Jamaica Online (JOL) then moved to N5. When I had enough fustration and CW Jamaica started offering unlimited dialup service I switched to them and I have been with them since only upgrading to ADSL late 2004.
For awhile all was well but as soon as they launched their campaign to bring on more users the service gradually degraded and is now a shameful mess. Initially, a few months back, the problems with CWJ ADSL connection was at work but over time is even at home.
Every evening for the last week I can be very certain my internet connection will go dead. This is the worst I have seen it. There use to be times where there would just be a slowdown but not it just goes dead.
The CWJ Customer Service agents are most of the times never aware of any problem and that is when you get them after waiting on the line for 10 minutes. As soon as Flow is ready this time I will be more than likely going with the flow away from CWJ.
When Digicel came, with their hype and in reality better service, I stuck with my CWJ cell phone because honestly I was having no real problems so I never rushed and got a Digicel phone.That was despite the fact that nearly everyone I knew was getting on the supposed 'bigger better network'.
I think though I might behave differently when it comes to internet Service. I started with Colis, in those BBS days, then to Jamaica Online (JOL) then moved to N5. When I had enough fustration and CW Jamaica started offering unlimited dialup service I switched to them and I have been with them since only upgrading to ADSL late 2004.
For awhile all was well but as soon as they launched their campaign to bring on more users the service gradually degraded and is now a shameful mess. Initially, a few months back, the problems with CWJ ADSL connection was at work but over time is even at home.
Every evening for the last week I can be very certain my internet connection will go dead. This is the worst I have seen it. There use to be times where there would just be a slowdown but not it just goes dead.
The CWJ Customer Service agents are most of the times never aware of any problem and that is when you get them after waiting on the line for 10 minutes. As soon as Flow is ready this time I will be more than likely going with the flow away from CWJ.
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